Frequently Asked Questions

What is a cash advance loan or a payday cash loan?

When you take out a cash advance loan or a payday cash loan, you are taking out an unsecured loan with us. (The term “unsecured” means there is no collateral for it – you don’t have to promise to back up your loan with your car or your house in order to be approved for the loan.) So, when those unplanned expenses – car trouble, doctor’s bills, etc. – strike, and you have days to go until your next payday, you can fill out our safe, secure online application and, once approved, have the cash loan directly deposited in your account quickly and efficiently.

Why do I need a payday cash loan?

Once in a while we all run into situations where we find ourselves without the necessary funds to pay a bill or two. Instead of running the risk of bouncing a check or getting hit with over-the-limit fees on your credit cards, you can take out a cash advance loan to pay the phone bill or fix the car.

How much money can I receive as a payday cash loan?

The amounts that we loan depend on the information you provide us about your job. For someone borrowing from us for the first time, the limit of our loans is $1,500.

I know there are fees I’ll have to pay. How are those determined?

State and federal laws dictate the fees that we charge, and we remain in compliance with those laws. Under these laws, for every $100 that you borrow, our fees will range anywhere from $25 to $30.

How do I qualify for a payday cash loan?

Although we don’t perform credit checks on our customers, you do need to meet the following criteria:

  1.  You must have a checking or savings account that is active.
  2.  You must be at least 18 years old and a citizen of the United States.
  3.   You must be able to prove to us that you make at least $1,000 per month.
  4.   You must be able to prove to us that you are currently employed.

Can you tell me how to apply for a cash advance loan?

On our website there is a simple online form to complete when you want to apply for a cash loan. Once you submit this application, you will know within a short amount of time if you’ve been approved.

What information do I need to have in order to complete your application?

You should have your name, home address, and your employer’s information. You also need the information regarding your bank account – routing and account numbers are important. You also need a picture ID.

Is my personal information safe when I fill out and submit my application to you?

Please know that your personal information is completely safe with us. Your security means as much to us as it does to you. We protect your information using the most modern 128-bit computer encryption that’s available. Our website is absolutely secure. Have no fear about the safety of your information.

How much do I have to pay to apply for a cash advance loan?

Not one penny!

If I’m approved for a cash loan, but I change my mind about it, do I have to accept the loan?

Once you receive your approval – which happens immediately – you are welcome to give one of our loan officers or customer service representatives a call and ask any questions you might have about the loan. If and when you’re ready to accept the loan, all you have to do is complete the simple process to accept the funds.

What if my credit isn’t that great?

We don’t conduct a credit check, so if your past credit history isn’t the best, it will not affect our decision about your loan request.

What if I don’t own my own home?

That doesn’t matter to us! If you are a renter or a homeowner, you’re welcome to apply for a cash advance loan with us.

What if I don’t have access to a fax machine?

Our entire application process is conducted online. You don’t have to fill out any printed documents that have to be faxed to us.

What if I’d like to have more than one payday cash loan at a time?

Sorry, but that’s not possible. You must pay off your existing payday cash loan before you are able to be approved for a new one.

Are you going to call any of my employers – past or present?

No. Your application is between you and us. We don’t contact anyone when considering your application for a cash loan.

Do I have to have a bank account that accepts direct deposits?

In order to keep the process as safe and secure as possible, we only distribute loan proceeds directly to your bank account. So, yes, you have to have a bank account that accepts direct deposits.

How long will it take for me to receive my loan?

In less than an hour after we receive your application for a cash advance loan we’ll be processing it. After you accept the terms of the loan, we’ll make the money available to you by the next business day. Once you receive your loan, we’ll talk to you about repayment, taking into consideration your budget and your pay schedule.

How will I know when my money is available?

Once you’re approved, we’ll send you an email providing you with this information. We do have the right to change the agreement up until the time that we provide you with the loan proceeds if additional information about your application comes before us.

When will repayment begin?

State and local laws affect repayment terms for everyone. We call them “payday cash loans” because we try to structure repayment for your next payday. Usually, repayment begins anywhere from 8 to 25 days after you’ve received the money.

Am I allowed to pay the loan back early?

If you pay back your loan early, you may be able to receive a refund of some of the loan fees. If you believe you are going to pay the loan back early, call and talk to one of our friendly customer service representatives to see what benefits early repayment might bring you.

What happens if I’m unable to pay the loan back on time?

It may be possible for you to receive an extension on your loan if you find that you’re unable to pay the loan back when it’s due. Options that we offer regarding repayment include the following:

  •  You may pay the loan back as you originally agreed to do in the loan documents.
  •  You may be able to pay all of the finance charges as well as a portion of the principle before the due date.
  •   You may be able to pay only the loan fees on the due date.

Is there a limit to the number of payday cash loans I can receive?

Our service is meant to help people through short-term crises. If you find that you’re regularly taking out cash advance loans, your budgeting issues may be a bigger problem than a payday cash loan can solve. Cash advance loans should only be used in emergencies, and we recommend that you consult a financial advisor if you find that you need them on a regular basis.

If you feel banks, lenders or financial companies are not treat you fairly . Learn how the Consumer Financial Protection Bureau (CFPB) can help you.